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Managing People
When Departments Don’t Get Along

More often than not, the various departments of an organization struggle to cooperate, causing frictions and conflicts. Professor José Maria Rodríguez explains the factors that influence inter-departmental relationships and how cooperation can be improved.


Cooperation between the different departments of an organization often leaves a lot to be desired. I have encountered this problem constantly during my work as a consultant, and have witnessed serious conflicts between one department and another. Such situations impede the efficiency and effectiveness of any business.


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José Mª Rodríguez
Professor Emeritus, IESE Business School
jmrodriguez@iese.edu